Privacy Policy
Last updated
This policy explains how V-Dent Dental Care, 108 Nest Infinity, Near Kanba Hospital, New Nikol, Ahmedabad, Gujarat 382350, handles personal information in connection with this website and with enquiries made to the clinic.
Information the clinic receives
The clinic receives personal information in three ways:
- Directly from you. When you send a WhatsApp message, call, or email the clinic, you provide your name, contact details and whatever you choose to tell us about your dental concern, including photographs or reports you send.
- During treatment. Clinical records, medical history, x-rays and treatment notes are created and retained as part of providing dental care.
- Automatically, in aggregate. If website analytics are enabled, general usage data such as pages viewed and approximate location is collected in aggregated form.
How your information is used
- To respond to your enquiry and arrange appointments.
- To assess your dental situation and plan and deliver treatment.
- To maintain clinical records as required for dental care.
- To send you information about your own treatment, such as appointment reminders.
- To understand, in aggregate, how this website is used so it can be improved.
Clinical information is not sold, and it is not shared for advertising purposes.
WhatsApp messages
WhatsApp is operated by a third party, and messages you send are handled under WhatsApp’s own terms and privacy practices as well as this policy. Please avoid sending information you would not want held in a messaging app. If you would prefer to discuss something by phone or in person, say so and it will be arranged.
Photographs and clinical images
Photographs and x-rays taken as part of your care form part of your clinical record. They are not published anywhere without your separate written consent, and consent can be withdrawn at any time. See the before and after page for how case images are handled.
Analytics and advertising tools on this website
No third-party analytics or advertising scripts are active on this website at present. The site is built to support Google Analytics 4 and the Meta Pixel, and this section will list them explicitly if and when they are enabled.
Cookies
This website does not set cookies for its own functionality. Where third-party analytics or advertising tools are enabled, those tools may set their own cookies or use similar technologies, as described above.
How long information is kept
Clinical records are retained for as long as required for dental care and for the period required by applicable professional and legal obligations. Enquiries that do not lead to treatment are kept only as long as needed to deal with the enquiry.
Your choices
- You can ask what personal information the clinic holds about you.
- You can ask for inaccurate personal details to be corrected.
- You can withdraw consent for the use of your photographs at any time.
- You can ask to stop receiving non-clinical messages.
- You can ask for information to be deleted, subject to the clinic’s obligation to retain clinical records.
Security
Reasonable measures are taken to protect the information the clinic holds. No method of transmission or storage is completely secure, and information sent over the internet or a messaging app carries inherent risk.
Children
Where a patient is a minor, enquiries and consent are handled through a parent or guardian.
Changes to this policy
This policy may be updated. The date at the top of this page shows when it was last changed.
Contact about privacy
To ask about anything in this policy, or to make a request about your information, contact the clinic on +91 93286 77085 or at vijaymakwanal45@gmail.com. Full details are on the contact page.